Commonly Asked Questions
Who should get a PropertyLens Report?
Detailed information about the property's characteristics, history, and current status.
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Is this like a CARFAX for houses?
Detailed information about the property's characteristics, history, and current status.
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How can I trust that this data is legitimate?
Detailed information about the property's characteristics, history, and current status.
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Before selling my home, should I buy a PropertyLens Report?
Detailed information about the property's characteristics, history, and current status.
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What if a report shows no issues were reported for a property?
Detailed information about the property's characteristics, history, and current status.
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Does this mean I can skip my inspection?
Detailed information about the property's characteristics, history, and current status.
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Wait, aren't homeowners required to disclose issues when selling? What gives?!
Detailed information about the property's characteristics, history, and current status.
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Does PropertyLens cover Climate Risks?
Detailed information about the property's characteristics, history, and current status.
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What if I’m not happy with my report? Can I get a refund?
Detailed information about the property's characteristics, history, and current status.
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What if I bought a bundle—can I still get a refund?
Detailed information about the property's characteristics, history, and current status.
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Can I get this for free?
Detailed information about the property's characteristics, history, and current status.
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Stuck or have questions? Email us at support@propertylens.com — we’re here to help and typically respond within 24 hours!
Is this like a CARFAX for houses?
Yes, that's exactly right! PropertyLens is often called the "CARFAX for houses." Just like CARFAX revolutionized used car buying by revealing hidden accidents and repairs, PropertyLens transforms homebuying by uncovering a property's hidden history, risks, and true costs. But we go beyond a simple history report. While CARFAX shows you what happened to a car in the past, PropertyLens combines past events with predictive intelligence to show you what's likely to happen in the future. Plus, every report includes LensAI, your personal property assistant that can answer specific questions about the home instantly – something no vehicle report offers. Think of it this way: You wouldn't buy a used car without checking CARFAX. Why would you buy a home – your biggest investment – without checking PropertyLens? As one of our users put it: "The insight PropertyLens provides is infinitely better than the money you spend on a CARFAX. I'll never buy another property without using this tool.
Who should get a PropertyLens Report?
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Can I get this for free?
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How can I trust that this data is legitimate?
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Before selling my home, should I buy a PropertyLens Report?
⌃
What if a report shows no issues were reported for a property?
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Does this mean I can skip my inspection?
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Wait, aren't homeowners required to disclose issues when selling? What gives?!
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Does PropertyLens cover Climate Risks?
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What if I’m not happy with my report? Can I get a refund?
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What if I bought a bundle—can I still get a refund?
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Help! There's an issue with my report or order.
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