Commonly Asked Questions
Anyone who plans to list, sell, buy, rent or own a home. Seriously. We help bring full transparency to any type of property transaction.
Before you list or sell a home, show buyers you mean business by being upfront about a home's condition. With nothing to hide, you can validate your asking price and avoid delays at closing.
Before you buy or rent a home, be sure a home has no hidden issues or concerns. Unlike inspections and disclosures, you can get a PropertyLens report before making any commitments, down payments or formal offers!
If you own your home, consider running a PropertyLens Report to discover possible risks in and around your home — like unknown flood risk that your insurance won't cover and toxic contaminants or sexual predators nearby that could put your family at risk.
Sure, there is some information you can get on the internet. IF you know where to look and have several days to go dig things up. There's a lot of information that you CAN'T get for free - including the specific questions you should ask to the selling agent and items for your Inspector Checklist. You certainly can't get any of this for free as you're walking up to an open house, for sure!
Our team works incredibly hard to bring you this data. In fact, this is much of the very same data the insurance companies use to gauge what to charge for your homeowner's insurance. We know - we've sold it to them! Remember, if you don't find any value in the PropertyLens report, we offer a money-back guarantee!
Yes! No matter how long you've owned a home, there may be unknown or hidden issues or risks lurking in or around your property, especially environmental factors that could cause health issues for yourself or family residing in the property.
If you plan to sell your property, get ahead of potential roadblocks or delays by uncovering and either disclosing or repairing issues early.
It is never a good idea to skip an inspection. Even in hot markets - where you may have to waive an inspection contingency - you still want to get an inspection to make sure you know what (if anything) to fix in your new home. One great use of your PropertyLens report is to hit the "Print Inspector Checklist" button and ask the inspector to take an extra look at these items.
It is never a good idea to skip an inspection. Even in hot markets - where you may have to waive an inspection contingency - you still want to get an inspection to make sure you know what (if anything) to fix in your new home. One great use of your PropertyLens report is to hit the "Print Inspector Checklist" button and ask the inspector to take an extra look at these items.
Yes! No matter how long you've owned a home, there may be unknown or hidden issues or risks lurking in or around your property, especially environmental factors that could cause health issues for yourself or family residing in the property.
If you plan to sell your property, get ahead of potential roadblocks or delays by uncovering and either disclosing or repairing issues early.
That is fantastic news! What incredible peace of mind you'll get in knowing that your new home has few, if any, issues! Of course, you still want to get an inspections, as sometimes there are things that you can only see at an on-site inspection.
It is never a good idea to skip an inspection. Even in hot markets - where you may have to waive an inspection contingency - you still want to get an inspection to make sure you know what (if anything) to fix in your new home. One great use of your PropertyLens report is to hit the "Print Inspector Checklist" button and ask the inspector to take an extra look at these items.
Our Money-Back Guarantee applies only to your first individual report purchase, not bundles or bulk packs. If you're new to PropertyLens, we recommend starting with a single report to make sure it’s the right fit for you. Still have questions? Just reach out to us at support@propertylens.com—we’re here to help.
Stuck or have questions? Email us at support@propertylens.com — we’re here to help and typically respond within 24 hours!
Technically yes, but there's always a grey area. Every state varies in disclosure requirements for sellers, but it's common for issues to be disclosed only when asked directly or hidden with shoddy repairs which can lead to future costs down the road. While not always malicious, the rules and regulations often favor the seller and other key players involved in a home purchase. We exist to help you - the buyer - know what they may know so you can make the most confident, informed decision. Everybody wins!
Yes! PropertyLens tells you exactly what climate-driven risks your property is subjected to, along with the historical impact of any type of events. Houses generally don't crash into each other, but these events love to crash into houses! We measure the exposure for Avalanche, Cold Waves & Winter Weather, Flooding (both from rivers and from the ocean), Frozen Pipes, Hail, Heatwaves, Hurricanes, Ice Storms & Ice Dams, Lightning, Mold, Tornado, Wildfire, and more as part of letting buyers know what a property is exposed to.
Totally! If your first PropertyLens report didn’t give you the clarity or confidence you were looking for, just email us at support@propertylens.com. Our Money-Back Guarantee covers your first report purchase only, and we’ll make it right—no hassle, no hard feelings.
Our Money-Back Guarantee applies only to your first individual report purchase, not bundles or bulk packs. If you're new to PropertyLens, we recommend starting with a single report to make sure it’s the right fit for you. Still have questions? Just reach out to us at support@propertylens.com—we’re here to help.
Stuck or have questions? Email us at support@propertylens.com — we’re here to help and typically respond within 24 hours!
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